Helping employers to choose value over cost
The consultation on reforms to the Defined Contribution pension market launched in November 2024, received more than 100 responses, with around 20 published in the public domain.
The level of interest and the range of observations and insights provided will have been incredibly helpful to DWP in developing their pensions policy.
The response from the Chartered Institute of Personnel and Development (CIPD) also has some practical insights on how employers regard pensions. These have implications for the procurement and / or replacement of pension providers, individual member outcomes and for moving the industry dial from the focus on cost to value.
The opening paragraph of their response says it all: “...pensions can play an important part in an employer’s reward strategy. However, ... some employers regard the pension scheme as simply a cost of doing business and something to be minimised.” It then goes on to outline some concerning findings from its Spring 2023 Labour Outlook survey, including that:
“... just 30% checked every one to three years if it [DC pension scheme] was delivering value for money for employees. Similarly, only 28% also reviewed whether it was delivering value for money for the organisation over this period.”
“...around a third of HR professionals were simply unaware if their workplace had ever reviewed whether the DC plan was delivering value for money, either from its members’ (30%) or its employers’ (33%) perspectives.”
“...around one in 10 respondents (12%) said their firm had not reviewed the workplace DC scheme at all and had no plans to do so.”
Helpfully the CIPD acknowledge the role that human resources (HR) professionals have to play “...in making the case for investing in the pension plan. ... and ... in ensuring that the plan represents value for money, both for the organisation and for its people."
Overall, these findings are in line with anecdotal insights provided by some industry Employee Benefit Consultants (EBCs).
We have been working to bring in a Value for Money framework, in partnership with DWP and the FCA, that will help ensure that all schemes in the market provide good value to their savers. Initially the framework will cover default arrangements of workplace pensions in accumulation, but the intention is to expand this in a later phase to self-select options, non-workplace pensions and DC pensions in decumulation. We see these as important steps towards ensuring good long-term outcomes for savers.
Alongside this, we are looking for ways to enhance employers' engagement with pensions and their understanding of the value of employee pension benefits more generally. We recognise that Employee Benefit Consultants have a key role to play in this as well and believe that once the VFM framework is bedded in, it will provide a useful basis for them to build on. We would welcome any practical insights you have on improving employers’ engagement with pensions.